> ## Documentation Index
> Fetch the complete documentation index at: https://docs.erstan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AR & Collections Team

> A receivables team that keeps cash moving — aging turned into priorities, statements and dunning drafted for review, cash applied to the right invoices, and disputes routed, with approval on every send and every change.

> A receivables team that keeps cash moving — aging turned into priorities, statements and dunning drafted for review, cash applied to the right invoices, and disputes routed, with approval on every send and every change.

**From aging to applied cash, run by a coordinated AR team.**

Install an AR workforce: a lead AR Officer plus specialists for aging analysis, customer statements, cash application, and dispute triage.

**Team:** Accounts Receivable · **Type:** Team pack

## What's included

### Agents

* [AR Officer](/library/ar-officer)
* [AR Aging Analysis](/library/ar-aging-analysis)
* [Customer Statement Runner](/library/customer-statement-runner)
* [AR Cash Application](/library/mcp-ar-cash-application)
* [Dispute Triage](/library/dispute-triage)

### Runs in sequence

1. Aging analysis — [AR Aging Analysis](/library/ar-aging-analysis)
2. Statements — [Customer Statement Runner](/library/customer-statement-runner)
3. Cash application — [AR Cash Application](/library/mcp-ar-cash-application)
4. Dispute triage — [Dispute Triage](/library/dispute-triage)

### Bundled skills

* AR Aging Analysis & Commentary
* AR Unapplied Cash & Credits
* Collections Priority Ranker
* Dunning Email Drafter
* DSO Calculator
* Customer Credit Risk Monitor
* Bad Debt Reserve Estimator
* Customer Payment Behavior Analyzer
* Excel Workbook Builder

### Bundled prompts

* AR aging report for CFO
* Collections priority worklist
* Dunning email draft
* DSO trend & drivers
* Bad-debt reserve estimate
* Customer credit risk scorecard
* Customer payment behavior
* Unapplied cash & credits

## Trust and governance

This team can take action in NetSuite through `er_ns_email_send`, `er_ns_tasks_create` — and **every write is approval-gated**. Nothing is created, updated, or sent until a human approves it. Reads and analysis run without interruption.

Ranks and drafts collections work, but never sends outreach or changes credit without approval.

All activity is captured in a full audit trail, agents use your existing NetSuite roles and permissions, and your data is never used to train models.

**Works with:** NetSuite